Modeshift Real-time Passenger Information
Being right on time is possible
Gone are the days when riders had to wait at bus shelters not knowing when the next vehicle will arrive, if at all. Now they have all the information they need to plan their trip from A to B (even via C and D) - on their phone, at bus shelters, inside the vehicles themselves. All thanks to Modeshift’s reliable Real-time Passenger Information system.
What are the benefits for the agency?
- RTPI is an indispensable tool for busy people who value their time. With the transit mobile app, they can plan their trip and see when the next vehicle will arrive at the bus shelter so they won’t need to wait.
- RTPI not only gives insights into arrival times, but also about estimated times of arrival at any set point on the journey. This is done thanks to the robust AVL system, part of the Modeshift back end.
- Transit agencies decide where and how they will provide their riders with timely information and schedules: data is supplied in a GTFS and GTFS-RT data and can be used across multiple applications, public displays, etc.
‘Citizens and guests of Craiova enjoy a superior user experience. Real time passenger information makes the service predictable, payment is easy and the extremely low validation dwell time eliminates unnecessary delays.’
‘Now that we have implemented the system, we are enjoying the benefits – easy bus schedule preparation, control and on-line monitoring of the vehicles and schedule adherence, full control on ticket revenue, real-time passenger information and many other features that we are planning to offer to the citizens, using the valuable data we have in the platform.’
‘We are pleased with the functionalities and the flexibility of the platform and highly recommend it to other cities that are planning to modernize its mobility and are focused on the end-user experience.’
‘The most important result of the implementation of the system in our city in 2019 was the improved customer experience. We witnessed a significant increase of the satisfaction of passengers and a trend of rising public transit usage.’
‘The as-a-service approach makes it feasible for us to implement this modern solution with all the limitations of our budget and the fees we pay are largely covered by the revenue increase and cost savings that we achieved as a result of using the system.’
‘Real-time passenger information makes the service predictable. Payment is easy and the extremely low validation dwell time eliminates unnecessary delays. As a result, RAT Craiova recorded ridership increase. The reliable fare collection and control system led to a 20% increase in ticket revenue collection.’
‘A key achievement of Telelink and Modeshift is the successful integration with our existing AVL/RTPI solution that allows us to utilize and build upon our prior investment. The account-based architecture of the solution is allowing us to integrate multiple modes of transport into a straight-forward passenger experience.’
‘We received all the systems from a single provider. Ticketing, CAD/AVL, and all equipment in vehicles is installed by one company and we do not have to manage multiple suppliers.’
‘We are impressed by the fluent and simple user interface of the mobile application. It supports all fare modes and now citizens can easily buy tickets on the go!’