'During this time of caution because of the virus, Modeshift provided us with a modern, efficient, touchless fare payment option for customers. Combining the product with the customer service and step by step implementation they helped make the integration of the system for customers and RRTA a win - win for all parties. Thanks Modeshift!'

Citizens and guests of Craiova enjoy a superior user experience. Real time passenger information makes the service predictable, payment is easy and the extremely low validation dwell time eliminates unnecessary delays.

Now that we have implemented the system, we are enjoying the benefits – easy bus schedule preparation, control and on-line monitoring of the vehicles and schedule adherence, full control on ticket revenue, real-time passenger information and many other features that we are planning to offer to the citizens, using the valuable data we have in the platform.

The most important result of the implementation of the system in our city in 2019 was the improved customer experience. We witnessed a significant increase of the satisfaction of passengers and a trend of rising public transit usage.